THE BEST DENTAL OFFICE!! about 15 years ago I was diagnosed with a rare autoimmune disorder called relapsing polychondritis. This caused serious issues with My Jaw,Has you can imagine Ive seen quite a few doctors over the years.none were as helpful or took the time to fully explain tings to me as doctor B and His team. My entire family see them from your regular cleaning to serious issues you cant beat DR B and His Crew. I wont see anyone else .
Amazing level of care and customer service! It had been several years since my last dental appointment but the staff at City Dental Center made me feel completely at ease and gave me hope for my long term oral health. I would recommend this clinic to everyone because of their superb attention to detail and very friendly environment, so grateful I went to City Dental Center!
From the wonderful, friendly reception staff; to the fabulous hygienists and dental assistants; and finally to the incredibly talented and patient, Dr Berzin; I cannot recommend the staff at City Dental enough, and felt compelled to share my story for anyone who is looking for a new dentist.
Having moved to Canada from Australia, I had yet to find a dentist and had been hesitant in looking as I had heard horror stories from others about experiences and being told they needed unnecessary work. However, in August this year I ended up with a front tooth emergency whilst on holiday in NFLD, so my boyfriend (who had been going to City Dental for a number of years) booked me in for the day I returned.
I arrived at City Dental apprehensive about what to expect and in a lot of pain. They were simply wonderful and made me feel relaxed and at ease, despite the fact that they ended up having to perform 4 hours of emergency dental surgery! I needed my fractured tooth removed and a subsequent bone graft. I was devastated and beside myself that I had to leave there without a front tooth, but they performed miracles and organised a retainer type appliance with a front tooth attached to be delivered 24 hours later.
Unfortunately, the retainer not something I particularly enjoy wearing so Dr Berzin saw me a number of times afterwards (all free of charge) to make adjustments to try and make it more comfortable, and patiently took the time to discuss ongoing options with me. More importantly, he wouldn’t let me spend the $2000 on a Maryland Bridge as he said that my bite would cause my teeth to knock against it and possibly damage them/and or knock the bridge out. I am sure there are many dentists out there that would have just let me spend the money with them!!
However, all of this isn’t even the reason why I decided to take the time to write this review. Regrettably, a couple of weeks ago I LOST the retainer just before I had to leave for a weekend trip to Chicago. They were so lovely to me on the phone and very empathetic that I had to be away for a long weekend without a tooth! They organised for me to come in first thing on the Monday morning to do impressions for a new retainer, and put in a temporary tooth for the 48 hours until the retainer arrived. Again, all of this was free of charge! And when the new retainer arrived, they only charged me just a little bit over cost for it!! So unbelievably wonderful of them that I just had to put it in writing for all to read!
Thank you City Dental….you guys are amazing!!!!
Other Website Reviews
- At City Cental, Dr. Berzin, his Assistants, Hygienists, Receptionists and related Staff are the most accommodating, considerate and caring personnel. Their compassionate and gentle mannerism together with their state of the art technology and expertise is what keeps me such a loyal patient. Even when other dentists were pessimistic when it came to my own dental surgery, Dr. Berzin continued with confidence, reassurance and success. Staff continues to go above and beyond to accommodate any need I may have. Thank you, City Dental, for all that you do. I would never trust my smile with anyone else!!!
- Though I'd help some people who are looking for a great dental clinic and don't know where to go. I live more than 50km away from here but have been coming for years. They are just great here. Dr. Berzin and Christine are who I see and am extremely satisfied and feel well looked after. They are definitely highly skilled and are a people first place. Well recommended!
- We landed up at City because we followed our dentist there when he left the practice in which he had been for many years. He's still our dentist, but over the ten years we've also seen other dental professionals from time to time if he has been away or if there was a specialist job to do. We've found all the people we've dealt with at City Dental Center, and especially including the receptionists and hygenists, great to deal with; caring and easy to get along with. Their work is also first-class. Possibly not the cheapest shop in town, but we're happy enough that we stick with them even though they're a 45-minute drive across town.